Feature Highlight

Email Alerts for New Website Inquiries

Published: December 19, 2025


When someone reaches out through your website, speed matters. A quick reply can be the difference between a new client booking and an inquiry getting lost in the shuffle.

TherapyLaunch email alerts give you a simple heads-up the moment a new inquiry comes in—so you can log in, review it, and respond when it suits you.

A therapist reviewing notifications on a laptop in a calm workspace.

A simple nudge, right when you need it

Here’s what happens behind the scenes:

• A visitor fills out the contact card on your website.
• The inquiry is saved to your secure client dashboard.
• You receive an email letting you know there’s a new inquiry waiting.

That’s it—no clutter, no long email threads, just a prompt to check your dashboard.

Built for privacy from the start

Client privacy is non-negotiable—especially in therapy. That’s why TherapyLaunch email alerts are designed to keep sensitive details out of email.

The email does not include client information. No names, no message content, no contact details. Instead, it simply tells you that an inquiry has arrived and directs you to your dashboard.

This keeps personal data in the right place: inside your secure workspace, not sitting in an inbox.

What you’ll see in the email

The alert is intentionally short and clear:

• “You have a new inquiry.”
• A reminder to log in and check your dashboard
• A link or button to sign in (if enabled)

You get the benefit of quick awareness—without the risk of sensitive information being shared via email.

Why this matters for therapists

Email alerts support a smoother intake process by helping you:

• Respond sooner to potential clients
• Reduce the chance of missed inquiries
• Keep your client communication tidy and professional
• Stay aligned with GDPR-friendly practices by avoiding personal data in email messages

Ready to stay on top of inquiries?

If you want a calm, professional way to manage incoming leads, TherapyLaunch email alerts help you respond faster—while keeping client details where they belong.